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Service Request

A Message From
Bob Corsaro,
Sr VP

 
TO ADD VALUE TO YOUR CARD

DO NOT PUSH THE GREEN BUTTON TO ADD VALUE
1. Insert your money card into the Value Transfer Machine (VTM) with the gold chip facing up.
2. The VTM will then prompt you to add your money into the bill acceptor. $5, $10, and $20 bills are accepted.
3. Add your desired dollar amount. The maximum amount allowable on your card is $40.00.
4. The new balance of your money card will now be displayed.
    DO NOT REMOVE YOUR MONEY CARD UNTIL THE NEW BALANCE HAS BEEN DISPLAYED.

TO USE YOUR WASHERS AND DRYERS
1. Load the Washer or Dryer.
2. Close the Washer or Dryer door.
3. Insert your money card into the card reader on the Washer or Dryer.
4. Press and hold the cycle you wish to use. Your selected cycle will start within 3 seconds.
5. The vend price will be deducted from your money card and the remaining balance will show on the machine display.
    DO NOT REMOVE YOUR MONEY CARD UNTIL THE NEW BALANCE HAS BEEN DISPLAYED.

TO PURCHASE A NEW MONEY CARD
1. Push the Green "Buy New Card" button.
2. You must insert a $5 bill.
3. Your new money card will be dispensed from the card dispenser with a $0.00 value.
4. After receiving your new card, please follow the above instructions to add value to your new card.

PLEASE TREAT YOUR LAUNDRY CARD AS IF IT WERE CASH.
IF YOU LOSE YOUR CARD, IT IS THE SAME AS LOSING CASH.